The retail solution integrates multiple functions such as telephone, video access control, emergency intercom, public broadcasting, wireless intercom, multi-party conferencing, and video surveillance. This helps businesses save on equipment investment, streamline daily operations, and enhance collaboration efficiency. Instant communication capabilities enable staff to quickly respond to customer needs, improving service quality while creating a safe shopping environment for both employees and customers, thereby enhancing the overall user experience. The intercom and broadcasting terminals support environmental monitoring and are integrated with the video surveillance VMS system, which enhances managers' situational awareness, reduces labor costs, and improves the efficiency of handling emergencies. This solution comprehensively boosts operational effectiveness and security management for retail businesses.